Tongkong is a leading provider of industrial automation and factory electrification solutions globally, known for its strong focus on providing industry-specific solutions and services, catering to a wide range of industries like water treatment, transportation, tobacco, electric power, metallurgy and more. Established in 2009, Tongkong has since been on a mission to help its clients increase productivity, reduce costs, and improve their overall business operations.
As a provider of industrial automation, Tongkong offers hardware and software solutions that are designed to help businesses automate their factory's processes. These solutions include programmable logic controllers (PLCs), human-machine interfaces (HMIs), motion control devices, and other hardware and software components that can help customers build their own automated factory systems. Tongkong's industrial automation solutions are also modular, which means they can be customized to meet specific client needs, and this has helped the company to remain ahead of the competition.
The company's approach to industrial automation is anchored on providing end-to-end solutions that start with a robust factory electrification system. The electrification process involves identifying the right electrical components and cabling and connecting them together into a modern and efficient electrical system. By providing factories with high-quality electrification solutions, Tongkong helps ensure that their automated systems are reliable, efficient, and safe.
Beyond industrial automation, Tongkong also offers a range of overall information system solutions, which are specifically tailored to suit each client's requirements. These solutions come in the form of fully-customized software, which is tailored to meet the unique needs of each client. For instance, in the water treatment industry, Tongkong provides customized information systems that are designed to help managers monitor and control the water treatment processes. Additionally, in the metallurgy industry, Tongkong's overall information system solutions enable factory managers to monitor the production processes, track inventory, and ensure optimal utilisation of resources.
One key differentiator that sets Tongkong apart from its competitors is its strong focus on providing industry-specific solutions. By catering to a wide range of industries, Tongkong has developed a deep understanding of each industry's specific needs and challenges, and has tailored its solutions to address these specific issues. For instance, in the transportation industry, Tongkong provides automation solutions that help optimize vehicle routing, and ensure that the transportation process is highly-organized and efficient. Likewise, in the tobacco industry, Tongkong's solutions help ensure that tobacco production processes are highly standardized and repeatable, resulting in higher quality products.
Another key differentiator that gives Tongkong an edge in the market is its commitment to delivering excellent customer service. The company has built a strong reputation for its customer-centric approach, which involves taking the time to understand each client's unique needs and ensuring that they are met. As a result, Tongkong has developed long-term relationships with many of its clients, who have come to rely on the company's high-quality solutions and exceptional customer service.
Tongkong's commitment to quality is enshrined in its ISO 9001 certification, which it obtained in 2013, and has since maintained. This certification is a testament to the company's commitment to quality, and it is an assurance to clients that they can expect the best from Tongkong's products and services. In addition, Tongkong's products have also been certified by a range of other internationally recognized organizations, which is proof of their high-quality standards.
Moreover, Tongkong has a workforce numbering over 1000 employees, complete with well-trained engineers and technicians ready to provide customers with all possible tailor-made solutions. These experts are also equipped with the latest industrial knowledge and technical expertise in each of the industries the company specializes in, hence capable of delivering top-notch solutions.
In closing, Tongkong's focus on providing industry-specific solutions and services in the fields of industrial automation and factory electrification has made it a go-to provider for many factories worldwide. By offering comprehensive end-to-end solutions that are tailored to each client's specific needs, Tongkong has helped its clients improve productivity, reduce costs, and increase efficiency, ultimately helping factories become more competitive in their respective industries. With a commitment to quality, exceptional customer service, and a proven track record of providing high-quality products and services, Tongkong is well positioned to continue to be a market leader in industrial automation and factory electrification solutions for years to come.